Effective Date: May 25, 2025

This Mobile Privacy Policy supplements our general Privacy Policy and explains how CasesCompanion.com (“we,” “our,” “us”) collects, uses, protects, and manages Personal Information obtained specifically through mobile interactions and devices. By using our mobile services, including SMS programs, mobile-optimized websites, and other mobile features, you consent to the practices outlined below.

1. Mobile Data Collection

When you interact with CasesCompanion.com using a mobile device, we may collect specific categories of data to optimize your experience. This may include:

• Your mobile phone number

• Mobile device type and operating system

• Mobile browser type

• IP address

• Carrier information

• Session timestamps and usage metrics
  This information is collected only for service delivery, diagnostics, and mobile compatibility purposes. We do not use this information for geolocation tracking or behavioral profiling.

2. SMS and Text Message Consent

By opting into our SMS services, you expressly consent to receiving text messages from CasesCompanion.com related to our legal services. These may include appointment reminders, updates about your inquiry, support follow-ups, or service alerts. We will never send unsolicited advertising via SMS and we will not allow any third parties to message you under the guise of our company.

3. Frequency of Mobile Communications

To avoid message fatigue, we strictly cap our messaging volume. Users will receive no more than five (5) messages per month unless otherwise explicitly agreed to. We maintain this limit to prioritize meaningful communication and respect your mobile data usage and time.

4. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. These rates are your responsibility. CasesCompanion.com is not liable for any fees you may incur as a result of engaging with our mobile services. It is your obligation to check with your carrier for applicable costs.

5. Opt-Out Mechanism

You have complete control over your mobile communication preferences. You may opt out of receiving mobile messages at any time by replying with any of the following commands: STOP, QUIT, END, CANCEL, UNSUBSCRIBE. Once a valid opt-out command is received, we will immediately discontinue sending messages to your number.

6. Support and Assistance

If you need help or have questions regarding our mobile communications, reply HELP to any of our messages. Alternatively, you can contact us directly via email at support@CasesCompanion.com or call us toll-free at (877) 207-9606. We are committed to assisting you promptly with all mobile-related inquiries.

7. No Mobile Data Sharing Policy

No mobile information will ever be shared, rented, or sold to third parties or affiliates for marketing or promotional purposes. We do not—and will never—represent to other companies or platforms that you have granted mobile opt-in permissions to anyone other than CasesCompanion.com. This policy is strictly enforced.

8. Mobile Security Practices

All mobile interactions are subject to the same high standards of data security applied across our platform. We employ encryption technologies and secure transmission protocols for any form submissions or SMS content. Our internal mobile communication systems are access-controlled and monitored to prevent unauthorized usage.

9. Mobile Form Submissions

When you submit information through a mobile form (e.g., a contact form or service request), the data is securely transmitted to our servers using encrypted channels. Information collected through these mobile interfaces is never stored locally on your device by us and is only used to fulfill the purpose of your request.

10. Mobile Browser Cookies and Analytics

CasesCompanion.com may use mobile cookies or similar technologies such as local storage to enhance performance and user experience on mobile devices. These tools help us optimize load times and navigation features without tracking your movements across other apps or services. You may disable cookies in your mobile browser settings, though doing so may limit functionality.

11. Children’s Mobile Privacy

Our mobile services are not intended for or directed toward children under the age of 18. We do not knowingly collect Personal Information from minors through mobile channels. If we discover that we have inadvertently obtained such data, we will take immediate steps to delete it from our systems.

12. Contact for Mobile Privacy Concerns

If you have questions or concerns regarding our mobile data practices or believe your mobile privacy rights have been violated, please reach out to us at:

CasesCompanion.com
734 Knox Blvd #1005
Radcliff, KY 40160
Phone: (877) 207-9606
Email: support@CasesCompanion.com

This Mobile Privacy Policy is reviewed periodically and may be updated to reflect changes in technology, regulatory requirements, or service offerings. You are encouraged to revisit this page regularly to stay informed of any changes.